Questions about
your countdown?
Whether your sail date changed, a port note looks off, or an email never showed up — write to us. A real person reads every message, usually the same day it arrives.
Two things come up often enough that you may not need to write in at all.
Update your sail date yourself
Every countdown email has an "Update My Sail Date" link near the bottom. Click it, enter the new date, and your remaining emails re-sequence automatically — no need to re-sign up or email us first.
Unsubscribe in one click
Every email includes an unsubscribe link in the footer that works instantly, no account or password needed. If it's misbehaving, that's exactly the kind of thing worth writing in about.
Not signed up yet?
Start your countdown and we'll send port notes and prep reminders timed to your actual sail date — no upsells, ever.